Refund & Cancellation Policy

Last updated: 7 April 2025

This policy applies to all programmes and add-ons offered by Senrysa Technologies Limited under the HoverMethod brand — including the HoverMethod Junior online programme, Practical Camp, and CoE Experience.

1. No-Refund Policy

All sales are final.

Once enrolment is confirmed and payment is processed, we do not offer refunds, transfers, or credits for any reason — including a change of mind, schedule conflict, technical issues on the student's end, or inability to attend sessions.

We strongly encourage you to review the programme details, batch dates, and your schedule before completing payment.

2. Exception — Batch Cancelled by HoverMethod

In the rare event that HoverMethod cancels a scheduled batch and you are unable to attend any alternative batch offered, you are entitled to a full refund, including the GST component.

  • Refunds under this exception will be processed within 5–7 business days of the cancellation being confirmed.
  • Refunds will be credited to the original payment method (UPI account, bank account, card, or wallet from which payment was made).
  • If the original payment method is no longer available, we will arrange an alternative refund mode after verification.

3. Cancellation by Student / Parent

We do not accept cancellation requests from students or parents after payment has been made, except as described in Section 2 above.

If you have purchased a Practical Camp or CoE Experience add-on and cannot attend your booked slot, please contact us at [email protected] — we will do our best to accommodate a reschedule where operationally possible, but we cannot guarantee it and no refund will be issued.

4. GST on Refunds

Where a refund is issued (only under Section 2), the GST component collected will be refunded in full along with the base amount, in accordance with applicable GST regulations.

5. How to Raise a Refund Request

To raise a refund request eligible under Section 2, please contact our Grievance Officer:

  • Name: Arun Agarwal
  • Email: [email protected]
  • Response time: Within 30 days of receiving your request

Please include your enrolled student's name, registered mobile number, and Razorpay payment ID (available in your payment confirmation message) when contacting us.

6. Contact

For any questions about this policy, contact us at [email protected] or visit our Contact page.